All requests for services should be made through Workspeed (http://shorenstein.workspeed.com). If there is a maintenance or janitorial request that needs immediate attention, please also call the Building Office. Please do not make requests with the maintenance crew directly. You will need to enter the type of service request, a description of the service needed, the exact location and a contact person. Once entered into Workspeed, the Building Office receives this information and dispatches the service request to the appropriate maintenance staff. When a job is finished, the service request is summarized and closed out or charged back to the tenant. Every step of the service request can be tracked in Workspeed. If the request is beyond what is included per terms of your lease, a cost quote may need to be approved prior to work (an agreement to work and charges involved).

The Building Management Office requests that each tenant establish authorized individuals to act as a liaison between the tenant and Building Management Office on day-to-day matters such as service calls, heating, ventilation, and air-conditioning requests, etc. Click here to download a Tenant Contact Form.

Response times will vary according to the number and complexity of service requests received. In the case of a building emergency or special project, which would delay response to your request, we will inform you as soon as possible. Similarly, should we need an outside contractor’s expertise or supplies, we will let you know. Click here to enter the Workspeed service request system.

For your convenience, various administrative forms have been made available for download. For a complete list of the forms available please see the following page.